Care & Support
Concierge membership support.
Tailored care that keeps every system performing — from proactive monitoring and off-site reboots to on-site health checks, event readiness, and priority service. Annual pricing available upon request.
Essential
Always-on peace of mind.
Available upon request
- Off-site device reboots during business hours
- Access to a 24/7 after-hours tech support line
Most popular
Premier
Proactive care for the connected home.
Available upon request
- Proactive device monitoring & reboot services
- Access to a 24/7 after-hours tech support line
- One annual on-site system health check visit
Signature
White-glove service for the finest homes.
Available upon request
- Proactive device monitoring & reboot services
- Access to a 24/7 after-hours tech support line
- Four annual on-site system health check visits
- Two annual pre / post-event readiness checks
- Member service labor rates
- Priority service with faster response times
Plan inclusions shown are representative; final terms, inclusions, and annual pricing are confirmed upon request and subject to terms & conditions.
Not sure which plan fits your home?
Book a consultation and we'll recommend the right level of ongoing care for your systems.